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Guidelines
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Urgent Care
What To Do

Emergency Guidelines
 

If you ever need to call 911, here is what you need to know before calling:

 
 
•  

You might get a busy signal.
Better equipment and more dispatchers are being added all the time, but having to dial 911 a second time does happen. Be prepared to do it.

 
•  

Explain your situation slowly and calmly  
Be ready to say if you need police, fire or medical aid. You may need to explain your problem to two different people to get the exact help you need.  


 
•  

Be ready to say where help needs to go, such as exact address
and/or cross streets.

Wireless calls, like those from cellular phones, cannot help the dispatcher pinpoint your location. You will have to know and be able to communicate where you are.

 
•  

Don’t hang up until told to do so by the 911 operator.
The dispatcher may ask you additional important questions or give you instructions regarding what to do until help arrives. This will not delay the arrival of help.

What if the situation is not a true emergency, but you still need medical attention?

Little Company of Mary also operates four urgent care centers that are equipped to handle a variety of urgent medical needs, such as:

•   Injuries such as uncomplicated fractures, sprains, minor cuts, bruises and bites or minor burns
•   Colds and flu-like symptoms
•   Sore throats, respiratory infections and allergies

Our urgent care centers offer day, evening and weekend walk-in service, with extended hours, while providing high-quality, non-emergency medical care services in a timely and cost-efficient manner.

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